dc.contributor.author | Pegus, Ciana-Marie | |
dc.coverage.spatial | South Africa | en |
dc.date.accessioned | 2016-11-10T09:26:54Z | |
dc.date.available | 2016-11-10T09:26:54Z | |
dc.date.issued | 2016-11-10 | |
dc.identifier.citation | Pegus, C-M. (2016) Making All Voices Count practice paper: lessons from Yowzit’s practitioner research and learning process, Brighton: IDS | en |
dc.identifier.uri | https://opendocs.ids.ac.uk/opendocs/handle/20.500.12413/12643 | |
dc.description.abstract | Making All Voices Count’s Research, Evidence and Learning component provides grants and mentoring support for real-time research, applied by tech for transparency and accountability practitioners, for project learning and improved practice. Practice papers document these grantees’ learning processes. Yowzit is a South African social enterprise that manages rating and review platforms for citizens to share their views on the quality of services provided by public and private entities. Through an innovation grant from Making All Voices Count, it developed ‘Yowzit for Governance’, a website with information on 41,102 public entities that members of the public could review. To understand the factors that drive interaction with such platforms, Yowzit conducted research about the users of this e-governance platform, with the aim of better understanding their experiences of offline engagement with public entities, their expectations of public entities, and their expectations of this platform. The research also aimed to encourage public entities to act upon citizen feedback, and to increase the overall usage of these platforms. | en |
dc.language.iso | en | en |
dc.publisher | Institute of Development Studies | en |
dc.relation.ispartofseries | Making All Voices Count Practice Paper | |
dc.rights | This work is distributed under the terms of the Creative Commons Attribution 4.0 International
licence, which permits unrestricted use, distribution and reproduction in any medium, provided
the original authors and source are credited. http://creativecommons.org/licenses/by/4.0/legalcode | * |
dc.rights.uri | http://www.ids.ac.uk/files/dmfile/IDSOpenDocsStandardTermsOfUse.pdf | en |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | * |
dc.subject | Politics and Power | en |
dc.subject | Rights | en |
dc.subject | Technology | en |
dc.title | Lessons from Yowzit’s practitioner research and learning process | en |
dc.type | Series Paper (IDS) | en |
dc.rights.holder | © The Institute of Development Studies 2016 | en |
dc.identifier.team | Power and Popular Politics | en |
rioxxterms.funder | Default funder | en |
rioxxterms.identifier.project | Making All Voices Count | en |
rioxxterms.version | NA | en |
rioxxterms.funder.project | 9c2da7b4-028f-4bba-9a75-f33a5b07592c | en |