Grievance Redress Mechanisms in the Health Sector
Abstract
This research stemmed from learning and changes that occurred in the intervention trategy and budget of the POTENCIAR programme. In consultations and meetings between the Programme Management Unit (UGP) and various actors operating in this area, POTENCIAR’s
partners identified — in a participatory and inclusive manner — the issue of grievance redress
mechanisms as a problem that they can intervene on within the context of Pro-Accountability
Initiatives (PAIs). Taking this perspective, POTENCIAR conceived the present research on
mechanisms for complaining about and denouncing poor standards in maternity services.
Citation
POTENCIAR (2023) Grievance Redress Mechanisms in the Health SectorRights holder
POTENCIARCollections
- IDS Research [1671]