How can ICT initiatives be designed to improve rural water supply?

Access to water supply around the world is increasing, but poor sustainability of water supply services remains a key barrier, particularly in rural areas. In response to this, a growing number of information and communication technology (ICT) initiatives aim to improve the monitoring and functionality of water supply. Research carried out by WaterAid, IRC and Itad, and supported by Making All Voices Count examines evidence from two water supply monitoring systems involving ICTs in Uganda and Timor Leste to understand how ICT initiatives should be designed to improve rural water supply.